The AV Technology Leader
5000+
products
1000+
engineers
100+
patents
Audiovisual technology plays a crucial role for all types of organizations as they strive to improve the way they communicate. Well-designed AV technology systems make it possible to present high quality audio and video in any space that benefits from effective information sharing, whether you need to collaborate, educate, make decisions, monitor, notify, inspire, or entertain.
The AV Technology Leader
Every day, millions of people around the world are having their experiences enhanced by Extron products. Our advanced technologies create better looking images, higher quality sound, and systems that are easier to control and work more reliably. Our powerful asset management tools are helping technology professionals efficiently manage large numbers of audiovisual systems deployed throughout their enterprises and institutions.
Extron products are purpose-built to work together, creating core technologies for the enterprise that work seamlessly with your IT infrastructure. The breadth of the Extron product line provides system designers with the flexibility to select the optimal solution for each application. All of this is backed by our exceptional support, industry recognized technology training, and the Extron Satisfaction Guarantee.
Spaces for Extron Solutions
With a broad portfolio of products, Extron provides optimal technology solutions to fulfill your vision for virtually any application and venue. Scroll down to tour through the range of spaces where our technology is enhancing user experiences.
Collaboration
Meeting Rooms | Collaboration Pods | Cafés
Conference Rooms | Huddle Spaces
Boardrooms | Executive Briefing Centers
Learning
Classrooms | Training Rooms | Lecture Halls
Labs| Athletic Training Facilities
Esports Training Centers
Medical and Engineering
Medical Training Facilities | Hospitals | Operating Suites
Observation Rooms | Sim Labs | Skill Development Labs
Simulation | Virtual Reality | Research & Testing Labs
Command and Control
Emergency Operations Centers | Traffic Control Centers
Launch Control Centers | Smart Cities Control Centers
Energy Production & Management Centers
Hospitality and Entertainment
Meeting Rooms | Ballrooms | Exhibition Halls
Hotel Suites | Restaurants
Theme Park Attractions | Museum Exhibits
Casinos | Concert Halls | Sporting Venues | Esports Arenas
Public Venues
Lobbies | Auditoriums | Sanctuaries & Worship Centers
Courtrooms | Legislative & Municipal Chambers | Airports
Transportation Hubs | Gyms & Health Clubs
Core Technology for the Enterprise
Signal Distribution
AV Signal Processing
Streaming
Control & Automation
Connectivity
Extron provides a full range of technologies that let you deploy fully integrated AV solutions across the enterprise. They are carefully engineered to provide best-in-class performance, high energy efficiency, and exceptional reliability. A high level of vertical integration means Extron is responsible for design, manufacturing, testing, and support. This ensures that each product is designed to integrate seamlessly with other products to create comprehensive AV system solutions that will last for years. A thoughtful, iterative product design process ensures that all products include features and capabilities that streamline the installation process and provide intuitive operation for all users.
Customers Count on Extron Every Day
Trust is the key to building strong business relationships. Over the years, AV professionals and end users around the world have entrusted us to help them solve their technology challenges. Here’s what a few of them have said about working with us.Previous
Control, Automation, and Management
Control
Automate
Schedule
Configure
Program
Manage
Control
From the smallest huddle room to the most demanding campus, government, or corporate environment, Extron AV control and automation solutions simplify operation, unify experiences, and satisfy customer needs for reliable, versatile AV control in every space. Behind the scenes, Extron products work quietly in racks, tucked under conference tables, or mounted behind displays – switching and distributing signals, while reliably enhancing your AV experiences, year after year. Within a room, thoughtful interface design practices ensure users can walk into any space and immediately get down to business by starting their meeting or presentation without AV getting in their way.
Automation
Extron automation systems, occupancy sensors, and Extron Room Scheduling prepare rooms by turning on lights, lowering shades, and powering up presentation systems. When your meeting is done, you can walk out of the room and know that the same automations work in reverse and even alert the maintenance crew that the room needs cleaning.
Management
Whether you are responsible for five rooms or 5000, our GlobalViewer Enterprise provides all the tools needed for help desk troubleshooting, remote device management, and even support buying and allocation decisions based on room and device usage reports – all from the convenience of a mobile device or any web browser.
Professional AV Services
Extron is committed to ensuring that every AV system enabled by our technologies functions properly and fully meets design specifications and customer expectations. Our expert team of system design engineers, all of whom have decades of experience, are only a phone call or an email away. We’re not satisfied until everyone with a vested interest in the success of the system is satisfied. To that end, we provide the most comprehensive system design assistance, post-installation commissioning services, and network technologies support in the industry.
System Design Services
Design assistance is a valuable, ongoing service that helps ensure your AV systems are optimized to your specific needs. It can start during the initial phase of a project, where a system specialist works with you to choose the specific Extron products for your system, but it doesn’t stop there. Your design specialist works closely with you, long term, whenever you need AV system design help. Having a professional system designer as part of your AV resource team can streamline projects and provide peace of mind for today and tomorrow.
System Commissioning
Our System Commissioning service provides comprehensive, post-installation analysis, testing, and verification to ensure your AV system is working exactly as it should be. Our system design engineers take a deep dive into system settings, optimizing dozens of audio, video, and control settings. They also run a point-to point physical analysis of your AV with every button pressed, every connection checked, and every signal path verified.
Network Support Group
Our Network Technologies Support Group brings together an unparalleled team of senior AV engineers that specialize in Enterprise IT Network Management. With certifications such as CCIE and CCNP from Cisco and other infrastructure vendors, our team is here to assist you from pre-sales conceptual design to post-sale commissioning, ensuring that your AV over IP deployment meets your every expectation.
Industry Leading Technology Training
Extron is the world’s leading provider of training to the professional AV industry. We offer a broad variety of award-winning training and certification programs, including online instructor-led classes and on-demand training, as well as specialized workshops. We also host a vast library of learning resources, including tutorial videos, design guides, technical articles, and much more. With over 100,000 AV professionals trained worldwide, Extron has the expertise and resources to provide the knowledge and skills you need in today’s competitive AV landscape.
Get the Training You Need When You Need It
Whether you are new to the industry or have decades of experience, Extron has developed instructor-led and self-paced training that delivers the technology training you need, when you need it. These programs provide the foundational knowledge to help you understand key technologies that will become part of your AV toolkit. Diving deeper, our AV system design exercises help you learn the advanced techniques to design the ideal solutions for the spaces that you encounter every day.
Certifications – Become a Recognized Industry Professional
Extron certifications provide advanced instruction in the design, installation, and optimization of AV systems with Extron products. Here you’ll learn best practices for designing AV systems for a variety of spaces. You’ll also learn how to install and optimize products for peak system performance across a wide range of applications.
Earn Certification Renewal Units to Propel your Career
When you successfully complete any Extron training, you will earn Industry Certification Renewal Units for AVIXA and/or BICSI. These CRUs can be earned through training courses, certifications, workshops, or through our Extron Publications Review Program.
Engineering Excellence and Innovation
Extron is committed to developing cutting edge technology that drives the industry forward, and our technical innovation has been recognized with over 100 patents. Engineering talent is critical to our success as an AV Technology leader, and we have over 1,000 engineers dedicated to the design, manufacture, and support of our products. Our R&D and testing departments occupy over 250,000 square feet, including state-of-the-art testing labs and we have a multi-million dollar budget for engineering and test equipment. These vast engineering resources enable us to develop and deploy the core technologies that improve the performance, efficiency and reliability of audiovisual systems.
Since we develop our technologies in-house, this affords us with an exceptional level of control over how our products work in the real world. We are able to continually refine the performance and features in response to user feedback. Our deep knowledge of the technologies in our products also enhances our ability to provide the highest level of support to meet the interoperability challenges of constantly evolving signal and display technologies.
Extron’s Commitment to Support
Extron was built on the core value of professional integrity with the ultimate goal of complete customer satisfaction. This commitment, reflected in our three guiding principles of Service, Support, and Solutions, evolved into the Extron S3 corporate philosophy:
Service
To provide the best customer experience possible. Our friendly and knowledgeable support team is always ready to assist with product or application questions, technical support, and system design advice. You can be confident that this highly trained team will provide you with any resources needed to support you and help simplify the task of system integration.
Support
To help our customers keep pace with the latest technology and product developments through training and education. Extron places a high priority on the value of educating our customers, not just selling a product. We present a wide variety of training and educational programs throughout the world each year to broaden your AV knowledge and help you keep pace with new technologies and product developments.
Solutions
To engineer and manufacture products that provide the highest level of performance, dependability, and value. No solution is complete without the right product. Our wide selection of innovative product solutions meets the needs of any application. Each product is engineered to provide the performance, dependability, and value that you can rely on to meet your highest expectations.
World Class Manufacturing and Quality Control
For 40 years, Extron has been a recognized leader in high-tech electronic manufacturing. We are committed to providing a superior product with world-class support. In order to exceed the expectations of our customers, we have made significant investments in the construction of our own world-class engineering and manufacturing facilities.
We maintain complete control of the manufacturing and component procurement process which enables us to ensure on-time delivery and adjust production capacity quickly. We have two advanced printed circuit board assembly plants with the latest in robotic pick and place systems for fast, high-volume production. With over 600,000 square feet of dedicated manufacturing facilities, we are able to quickly and effectively deliver quality products to markets worldwide.
When it comes to designing and manufacturing world-class AV solutions, we spare no expense to get it right. With our end-to-end supply chain management, state-of-the-art manufacturing processes, inspection technology, and testing platforms, as well as our closed loop quality management process, we can ensure our products meet the highest possible quality and performance standards for our customers.
Product Testing
FCC Certified
UL Certified
CE Certified
ENERGY STAR Qualified
Reliability Testing
Compatibility Testing
Our own internal standards of quality and extensive testing regime allow Extron to continually provide reliable, high-performance products to customers worldwide. In fact, we will only introduce a new product once it meets or exceeds the published specifications and fully complies with all applicable industry and government standards. Rather than rely on third-party testing, we have built our own accredited testing facilities, with advanced in-house labs and multiple testing chambers. This significant investment in time, materials, and personnel enables us to globally offer products with a reputation for high quality and uncompromised customer satisfaction.
Secure by Design
Extron AV technology solutions serve the diverse needs of organizations around the world. As more and more customers specify networked AV systems, they are looking to us to provide solutions that are as secure as possible. Our extensive expertise and strategic approach to security help to ensure that Extron products meet customer expectations.
At Extron, security is never an afterthought. Our products are secure by design and we are steadfastly committed to making our hardware and software technologies the most secure in the industry. We focus on security in the same way we do other technologies, always pursuing improvement and innovation. Our approach is unique in that, unlike other manufacturers, security is built into our technologies, not just bolted on.
Our Approach to Security
We think about how to maximize product security every day. We actively monitor our products for security defects. We have internal procedures and policies for anticipating security issues and quickly responding to all known threats. We also conduct regular performance and compliance reviews for each product we manufacture. While different types of products may require different security strategies, we provide documentation and support to address the specific needs of the customer, helping them maintain the highest security standards and system integrity.
Extron Satisfaction Guarantee
As a leading manufacturer in the AV industry, we are committed to engineering and manufacturing our products to the highest standards of quality, performance, and value. From our advanced product design, manufacturing and quality control procedures to our friendly and knowledgeable support teams, our commitment to satisfy you is paramount. In every interaction with Extron, you can be confident you will receive our S3 commitment to Service, Support, and Solutions. For 40 years, our objective has been to ensure that every customer is completely satisfied with every purchase.
To underscore this commitment, we offer our Satisfaction Guarantee. This means we will work diligently to resolve any issue you have with your purchase until you are completely satisfied. Extron employees are prepared to do whatever it takes to make certain that the entire process of doing business with us is a positive and professionally rewarding experience for you.
I’m so confident in our ability to deliver on this pledge that I back it personally. If you are not satisfied with any part of your transaction with Extron, I want to know. Please contact me at chairman@extron.com. I will personally address any unresolved customer issue. We greatly appreciate your business. It is our intent to keep you as a customer for life.
Andrew C. Edwards
Chairman of the Board
